Curtain On Pte Ltd
1, Queensway #03-01K
Queensway Shopping Centre
Person whom I liased with : Krissy Chen
My first walk in was 1st week of April, I took Krissy's card and subsequently emailed her to estimate the cost of just curtain rods installation. She was prompt at replying, and I am impressed. She sounded like a person who make all decisions, and looked very ready for the job.
I emailed another curtain specialist company to just have the feel and compare, the person replying my email does not make any decision having to reply me twice each time, one to notify me that my query is attended to, and that she will get back to me after passing the query to her specialist team. She couldn't slot me in a date/time I want and keep scheduling me for a weekday slot, which I told her in two separate replies that I can only make it on Saturdays before scheduling me up.
Needless to say, I picked Curtain On to do my curtains and deal with her right away after the on-site measurement and more precise quotation. We went on to schedule an appointment the following Monday to view the curtain fabrics, styles and what not.
18th April 2016,
She texted me to confirm our appointment. And we met, and she let us in her showroom - it isn't very spacious so it fits just one appointment at any one time, so do be on time. :) She allowed us to browse the curtains on display on our own, and one day curtain strike the love chord in my husband's eyes. Hehe..She pulled out a few fabric albums for us to choose and let us know and assure us that these selected ones are machine washable with no need for any special care. Oh great! She highlighted to us the ones that are not dim-out, and which ones are. So informative. She even advice us on the styles we want against practicality, which is very very appreciated.
Krissy seemed to be a very friendly and well informed person for the job, and we felt very much like family in her presence. She treated us well, gave advice, and oh so warm a welcome!
19th April 2016,
Krissy texted me to inform that the ones I chose for our rooms are not 100% dim out, just 80% due to the color choice, and asked if we are okay or if we want to choose another option.You see not many go this extra mile to inform you and asking if it is okay, she made a point in case we made a mistake in choosing, and making sure we are okay before she proceed to send to her sewist. How nice, right?
14th May 2016
Installation Day.I just stood in awe while the man did all the job himself.
Krissy came when he was done with the last bit, and as usual greeted all of us cheerfully. She took photos of all the rooms and I promised to recommend her to my friends, so here it is!
It is was beautifully done! Thank you Krissy, and the whole team at Curtain On!
Indded, a good job well done!
A very happy customer,
Jun
Wassalam
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